Southern Crescent Behavioral Health System strives to protect the rights and dignity of its patients and their families. Every effort is made to safeguard the legal and civil rights of patients and to inform them of their rights, including the right to legal counsel and the requirements of due process. The staff members seek to carry out these duties in a manner that preserves and enhances the patients and family’s self-respect. The patient and family participate in the formulation of his/her/her treatment plan. The nature of the treatment and any specific risks involved are explained to the patient and family in understandable terms.
Confidential information is safeguarded by the hospital and all of its personnel. There are written policies regarding the procedures and proper dissemination of appropriate information within the community.
Southern Crescent Behavioral Health System is committed to improving patient safety through an environment that maximizes safety and reduces exposure to risk. This process is monitored through the Patient Safety Council and is supported by feedback from patients, staff, and visitors.
The following is intended to provide you with an overview of the rights assured you as a patient under Georgia law. The listing is not intended to be and should not be relied on as an all -inclusive restatement of the Georgia patient rights statutes and regulations—this is available upon request to the Patient Advocate.
There are several instances where the hospital has the responsibility to waiver the patient’s right to confidentiality. These include:
Southern Crescent Behavioral Health System Patient Responsibilities
A patient has the responsibility to provide, to the best of his/her knowledge, accurate and complete information about present complaints, past illnesses, hospitalizations, medications and other matters relating to his/her health. He/she has the responsibility to report unexpected changes in his/her condition to the responsible practitioner. A patient is responsible for making it known whether he/she clearly comprehends a contemplated course of action and what is expected of him/her.
A patient is responsible for following the treatment plan recommended by the practitioner primarily responsible for his/her care. This may include following the instructions of nurses and allied health personnel as they carry out the coordinated plan of care and implement the responsible practitioner’s orders, and as they enforce the applicable hospital rules and regulations. The patient is responsible for keeping appointments and, when he/she is unable to do so for any reason, for notifying the responsible practitioner or the hospital.
The patient is responsible for his/her actions if he/she refuses treatment or does not follow the practitioner’s instructions.
The patient is responsible for assuring that the financial obligations of his/her health care are fulfilled as promptly as possible.
The patient or legal guardian is responsible for any property damage that may result during his/her stay at Southern Crescent Behavioral Health System. In the event that any property damage should occur as the result of the patient’s actions, the charges to repair or replace such property will be included on the patient’s itemized statement.
The patient is responsible for following hospital rules and regulations effecting patient care and conduct. See individual program handbooks.
The patient is responsible for being considerate of the rights of other patients and hospital personnel and for assisting in the control of noise and the number of visitors. The patient is responsible for being respectful of the property of other persons and of the hospital.
The patient is responsible for maintaining the confidentiality of his/her peers. This means patients are to comply with federal regulations regarding confidentiality and cannot disclose the presence of any patient hospitalized here. Also, the patient may not discuss any information he or she may hear regarding another patient in the hospital.
The hospital has the following mechanism for Patient Advocacy:
If you or your family has questions/concerns related to your case, please ask to see the Director of Nursing, the Nurse Manager or Director of Clinical Services. If you are not satisfied with taking the above action, the hospital has designated a patient advocate which you may request through program staff or by calling the posted number. If you are not satisfied with the outcome presented by Southern Crescent Behavioral Health System, you may reach the GA Department of Community Health, the Healthcare Facility Regulation at 404/657-5726, 404/657-5728, or 1-800-878-6442 (outside the Atlanta calling area), or the Joint Commission at 1-800-994-6610.