FREQUENTLY ASKED QUESTIONS

What is Anchor Hospital?
When did Anchor open?
Tell me about Anchor's services
Who provides the services?
How does the process start?
Where do most of Anchor patients come from?
Who can refer someone to Anchor Hospital?
Where are patients referred upon completion of treatment?
Will my insurance company pay for the services?
What aftercare programs are available?
What should I bring with me to Anchor?
Things to leave at home
If I have a problem on a weekend or in the evening, how do I contact Anchor Hospital?

What is Anchor Hospital?

Located in College Park on fifty-five acres near Atlanta' Hartsfield International Airport, Anchor Hospital is a 101-bed facility providing community based behavioral health and chemical dependency services to adults and adolescents age 12 and older.

When did Anchor open?

The creation of Anchor Hospital in 1986 was a very personal endeavor for its founder, the Honorable Juanita Marsh. Judge Marsh saw a family member permanently debilitated as a result of drug abuse. This life event was the motivation behind the creation of Anchor Hospital.

Tell me about Anchor's services

- The Acute Inpatient Program provides an intensive therapeutic environment offering chemical dependency and psychiatric stabilization with 24-hour nursing care on an inpatient basis for patients experiencing a crisis.

- The Adolescent Inpatient Program offers a highly structured stabilization program with 24-hour nursing care for adolescents with behavioral and/or substance abuse issues. Adolescent care includes individual, group, and family therapy.

- The Partial Hospitalization Program is designed to assist adults and adolescents who require stabilization without the intensity of full inpatient hospitalization. The Partial Hospitalization Program provides six hours of structured programming per day allowing the patients to return home in the evening. This program is offered five to six days a week for both psychiatric and chemical dependent patients.

- The Intensive Outpatient Program provides three hours of structured daily therapy allowing adults to maintain a work schedule and live at home. This program is offered throughout the day for both psychiatric and chemical dependent patients.

- The Lodge is designed to house individuals in the outpatient treatment program. It is a short-term convenience for those patients who lack transportation, who live a great distance from the hospital or need to be in a more structured environment.

Who provides the services?

Treatment is administered by a multi-disciplinary team of behavioral health professionals led by a psychiatrist or addictionologist. Team members may include:

How does the process start?

The treatment process begins with a comprehensive evaluation to help diagnose any underlying medical or biochemical origins of disease. The individual plan of care is written to address each patient's particular needs. Therapeutic components may include:

Where do most of Anchor patients come from?

Anchor is a community-based hospital. As such, most of our patients come from the greater Atlanta area. Due to our excellent reputation, we do get many patients from central Georgia as well.

Who can refer someone to Anchor Hospital?

We welcome referrals by medical or mental health caregivers, case managers, employee assistance programs, family members, community agencies, hospitals, clergy, friends and patients themselves. If you would like further information, call our representative at (770)991-6044. If the patient lives outside of the metropolitan Altanta area, call the toll free number, (866)667-8797.

Where are patients referred upon completion of treatment?

Patients return to their clinician. If patients do not have an established clinician, Anchor works closely with a statewide network of mental health professionals to arrange individual referrals.

Will my insurance company pay for the services?

Anchor Hospital works closely with patients, their families, agency representatives, insurance companies, EAPs and managed care providers to determine all possible payment options. In addition, Anchor Hospital will accept direct payment of fees for individuals who do not have or want to use insurance. We are an approved provider for most major insurance companies and managed care plans.

What aftercare programs are available?

With the restrictions on patient length of stay and to ensure patient success it has become vital that each patient be provided appropriate "aftercare". This is a major portion of this hospital's outpatient programs. When Anchor Hospital does not operate a facility in a location, contract providers are utilized and other community providers.

What should I bring with me to Anchor?

Things to bring to Anchor Hospital:

• Casual clothing (wash and wear depending on the season) for three days.
• Comfortable slip-on shoes without shoe strings.
• Overnight personal care items including shampoo and toothbrush.
• Small amount of money (for small purchases such as snacks, personal items and stamps).
• Insurance forms and personal identification.

Things to leave at home:

• Televisions
• Books or magazines of any type (all reading material is provided).
• Any substances that contain alcohol, drugs, or other substances that could be abused.
• Tight fitting or short cut clothing, shirts with inappropriate slogans or revealing slumber wear.
• Food of any kind.
• Glass bottles
• Wire hangers
• Shoes with shoe strings
• Valuables
• Belts
• Cell phones and other electronic devices

If I have a problem on a weekend or in the evening, how do I contact Anchor Hospital?

Anchor Hospital is open 24-hours a day, 7 days a week to diagnose and treat mental illness and chemical dependency.

If you are in need of treatment or just have a question you can call our representative at 1-770-991-6044 anytime.